Shipping Policy

Shipping Destinations

Mrs. Meyer's Clean Day ships primarily within the United States. If you reside outside our standard shipping zones and wish to place an order, please contact us directly at bblount@panjangkeras.cloud to discuss possible arrangements.

Order Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. During peak seasons or special promotions, processing may require an additional 1-2 business days. We will inform you of any significant delays.

Shipping Options and Delivery Times

Standard Shipping: Delivery typically takes 3-7 business days after your order ships.
Expedited Shipping: Available for most domestic orders, expedited shipping delivers within 1-3 business days after dispatch. Shipping costs will be shown at checkout.

Shipping fees are calculated based on the weight of your order and delivery destination and are displayed at checkout.

Orders totaling over $29 qualify for free standard shipping, which will be automatically applied to your cart.

Please note that shipments to Alaska, Hawaii, U.S. territories, and APO/FPO military bases may incur additional shipping fees.

International Shipping

International delivery times vary significantly, generally ranging from 7-21 business days depending on customs processing and destination. Customs duties, import taxes, and other fees are the responsibility of the recipient. Mrs. Meyer's Clean Day cannot anticipate or pay these fees, so please review your local customs policies before placing an order.

Order Tracking

Once your order has shipped, you will receive an email containing a tracking number. Allow a few hours for this information to become active in the carrier’s system. You can also monitor your order status through your Mrs. Meyer's Clean Day account.

Handling Lost or Delayed Packages

If your tracking shows no movement for an unusual duration, contact us promptly at bblount@panjangkeras.cloud. We will work with the carrier to investigate. If your package is confirmed lost, you may choose a replacement shipment or a full refund.

If you have not received your package within 10 business days of order placement, please reach out for assistance.

Shipping Address Accuracy

Ensure your shipping address is correct at checkout. If you notice an error after placing your order, contact us immediately. We can update the address only if your order has not yet shipped. After the package is in transit, address changes must be managed with the carrier directly.

Damaged Shipments

If your package arrives with visible damage, please photograph the damage before opening it. Should the contents be damaged, contact Mrs. Meyer's Clean Day within 7 days so we can promptly resolve the issue.